Job Description
Required: 3rd line engineer
Location: Full time onsite in Bracknell
Duration: 6 months +
IR35 Status: Inside IR35
We are looking for an Infrastructure Engineer to join an established 3rd line support team. Your role will be focused on the management of an established web and email gateway within a network DMZ. There is also the chance to diversify your skills, working with other specialists in the team, and supporting the introduction of system changes into live service.
Your role will involve remotely managing a geographically diverse web and email gateway as part of an established team. A large part of the role will be resolving faults that are escalated by our 2nd line engineers. There is also a requirement to implement service changes to the production environment. Additional responsibilities include, providing continuity between an established 3rd Line Team and the 24/7 support team, producing how to guides and liaising with other dependant parties.
Mandatory skills:
- A proven track record as an infrastructure engineer in an operational environment.
- A good breadth of technical skills across an enterprise environment, ideally being able to demonstrate skills in certificate management, proxy and email solutions, application support, server management.
- Self-motivation. Be able to identify improvements for process and best practice, with a drive for continuous improvement.
- Have the ability to work well within a team and develop a positive working relationship with other resolver teams throughout the organisation.
- Have good and clear communications when interacting with peers, management, other resolver teams, and customers.
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.