Job Description
Our client, a leading pension services provider, is seeking an experienced Operations Manager to drive performance and continuous improvement. This is an excellent opportunity to join a supportive and progressive organisation in Derbyshire.
Position Overview
The Operations Manager will oversee the day-to-day performance of direct reports, monitor KPIs, implement improvements, and set goals and quality standards. This role is crucial in ensuring operational excellence and delivering high-quality services to pension scheme members.
Responsibilities
* Manage and oversee the performance of direct reports
* Monitor key performance indicators and implement improvements
* Set goals, objectives, and quality standards for the team
* Drive continuous improvement initiatives across pension operations
Requirements
* Proven experience in pension operations management
* Strong track record of driving continuous improvement
* Excellent leadership and team management skills
* Knowledge of performance metrics and quality standards
Benefits
* Competitive salary with 10-20% bonus, based on individual performance
* Generous DC pension scheme
* Generous annual leave allowance
* Hybrid working (2 days a week from home)
How to Apply
To apply for this position, please send a copy of your CV including the job reference number.
To find out more or for a confidential chat to discuss any other roles, please call us directly on 01279 859000, we would be delighted to speak with you.
