Job Description
Warranty / Service Administrator
Our Client is a leading Commercial Vehicle Dealership and they are currently seeking a Warranty / Service Administrator to join their team.
For your hard work as a Warranty / Service Administrator our client is offering a salary of £33,000 basic.
Hours of work for this Warranty / Service Administrator role are Rotating shifts (2 weeks 07:00-17:00, 1 week 09:00-19:00) and 1 in 3 Saturdays (08:00-12:00).
Responsibilities of a Warranty / Service Administrator for our Client:
© Perfect Placement UK Ltd – See our website for details
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- Salary: £29,000 - £31,000 Depending on experience + £2,000 annual KPI-driven bonus
- Hours: Rotating shifts (2 weeks 07:00-17:00, 1 week 09:00-19:00) and 1 in 3 Saturdays (08:00-12:00)
- Opportunity to work with a reputable commercial vehicle dealership.
- A supportive and collaborative work environment.
Our Client is a leading Commercial Vehicle Dealership and they are currently seeking a Warranty / Service Administrator to join their team.
For your hard work as a Warranty / Service Administrator our client is offering a salary of £33,000 basic.
Hours of work for this Warranty / Service Administrator role are Rotating shifts (2 weeks 07:00-17:00, 1 week 09:00-19:00) and 1 in 3 Saturdays (08:00-12:00).
Responsibilities of a Warranty / Service Administrator for our Client:
- Process and manage service, warranty, and PFL job cards to ensure compliance and maximise profitability.
- Handle invoicing, including retail pro-forma invoices, purchase orders, credit notes, and reconciliation of self-billing invoices.
- Assess warranty and PFL claims, resolving discrepancies and ensuring timely submission to meet manufacturer standards.
- Monitor workshop WIP levels, keeping them below 250 hours, and address issues in technicians’ write-ups or parts details.
- Liaise with Service and Workshop Managers, and coordinate with the Parts Department for label requests and non-warranty repairs.
- Review and submit claims, manage rejections, and verify weekly warranty submissions for compliance.
- Experience in a commercial vehicle or automotive environment is highly desirable
- Experience of DMS
- Have excellent administrative and organisational skills
- A strong eye for detail
- The ability to work under pressure
© Perfect Placement UK Ltd – See our website for details
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