Job Description
Company: Our client is a leading global insurance provider with a strong presence in the financial services industry. Our commitment to excellence, client-centric approach, and collaborative work environment set them apart.
Position Overview: We are seeking an experienced and proactive Senior Reception Manager to lead our busy reception team. As the first point of contact for clients, visitors, and employees, you will play a critical role in creating a positive and efficient experience. This position requires exceptional organizational skills, a client-focused mindset, and the ability to thrive in a fast-paced environment.
Responsibilities:
Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts.
Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple: Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with £200 of Gift vouchers of your choice. Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!!!
EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114
Position Overview: We are seeking an experienced and proactive Senior Reception Manager to lead our busy reception team. As the first point of contact for clients, visitors, and employees, you will play a critical role in creating a positive and efficient experience. This position requires exceptional organizational skills, a client-focused mindset, and the ability to thrive in a fast-paced environment.
Responsibilities:
- Client-Centric Approach: Ensure that all visitors receive a warm welcome and excellent service. Handle inquiries, direct guests, and manage client appointments.
- Meeting Coordination: Oversee the scheduling and coordination of meetings, conferences, and events. Work closely with executives and team members to ensure seamless logistics.
- Team Leadership: Lead and motivate the reception team, providing guidance, training, and support. Foster a collaborative and efficient work environment.
- Administrative Tasks: Manage reception-related administrative duties, including phone calls, mail distribution, and office supplies inventory.
- Security and Access Control: Implement security protocols, monitor access, and maintain visitor logs.
- Problem-Solving: Address any issues or challenges that arise promptly and professionally.
- Client Relationship Management: Build strong relationships with clients, understanding their needs and ensuring exceptional service delivery.
- Continuous Improvement: Identify opportunities to enhance reception processes and streamline operations.
- Proven experience in a reception or front-of-house management role.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to handle high-pressure situations with grace and professionalism.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Client-focused mindset and a passion for delivering exceptional service.
- Leadership experience and the ability to inspire and guide a team.
- Experience in the insurance or financial services industry is advantageous.
- Familiarity with office security protocols and access control systems.
- Flexibility to work occasional evenings or weekends based on business needs.
- Competitive salary and comprehensive benefits package.
- Opportunities for career growth within a global organization.
- Collaborative and inclusive work environment.
Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts.
Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple: Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with £200 of Gift vouchers of your choice. Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!!!
EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114