Job Description
Training Officer - Luxury Hotel Group
Make training transformational, not just transactional.
Join a prestigious luxury hotel group where people are at the heart of everything they do. We are seeking a passionate and driven Training Officer to shape, deliver and evolve our clients learning and development strategy across all properties - existing and new.
The Training Officer package.
- A basic salary of IRO £40'000
- Discounts on overnight stays and spa days
- 30% discount on food and drink whilst on property
- Free on-site parking
- Access to an employee assistance programme
- Comprehensive induction and ongoing training
- A fun, supportive, and inclusive work environment with development opportunities
The Role
As Training Officer, you will play a key role in embedding a culture of learning and excellence across the luxury portfolio. You'll go beyond the basics of training delivery and take ownership of the full learning cycle - from administration to strategic innovation.
Your responsibilities will include:
- Training Admin Excellence - Manage course registration, follow-up, training records, and maintain our Learning Management System (LMS) to the highest standard.
- Design & Delivery - Develop engaging and impactful training courses for all team levels. Deliver sessions across multiple properties - travel is essential.
- Strategic Development - Transform our current transactional approach into a future-focused Learning culture that supports long-term business and people goals.
- End-to-End Learning - Support the full employee lifecycle, with a particular focus on growing apprenticeships, continuous professional development (CPD), and senior team coaching.
The required Training Officer Skills
- Proven experience in a training or L&D role, ideally within hospitality or luxury environments
- Confident designing and delivering learning programmes, in-person and online
- Comfortable with LMS platforms and all aspects of training admin
- Strong understanding of CPD, coaching and apprenticeship pathways
- Able to travel regularly across our UK property portfolio
- Inspirational communicator with a strategic mindset
