Job Description

Night Manager, 4* Hotel, East London

JWR is recruiting for a Night Manager for a beautiful waterfront 4* hotel in London Docklands

Role details

  • Night Manager
  • East London hotel
  • 4* property, less than 300 bedrooms
  • £30,000 + upsells, commissions and a fantastic benefits package

Night Manager beneftis

  • Discounted hotel room rates for you and your friends & family
  • An additional day's leave for your birthday
  • Enhanced Maternity, adoption & shared parental leave
  • Course Sponsorship
  • 30% F&B discount across the company
  • Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
  • Flexible working arrangements
  • Wagestream - choose how and when you get paid
  • Life Insurance
  • Employee Assistance Programme
  • Social and wellness events and activities all year round
  • Free meals on duty saving you over £1000 per year

Duties for the Night Manager

  • The principal responsibility is safety and security of guests and ensuring the accurate and timely completion of the night audit function during the hours of 7pm to 7am
  • You will manage a team ensuring each member is effective, trained and developed
  • Being the main point of contact for all in-house and external guest queries and requests during the night
  • Liaising with all departments and ensure swift and efficient communication across the hotel
  • Maintain clear communication with the day team by preparing handover notes and ensuring all relevant information is recorded
  • Handle any emergency situations overnight, acting as the point of contact and coordinating with necessary departments

Requirements

  • Currently working in an hotel reception in a Supervisory or above role

Please get in touch if this sounds like you, thank you!