Job Description

Spa Manager (FTC)
Top rated Hotel - Devon

JWR is currently recruiting for a fantastic opportunity for a truly passionate and dedicated Spa Manager to join their luxurious Spa at a stunning hotel in Devon on a fixed term contract of 12 months. The position could lead to a permanent opportunity in the company at the end of the contract.

Part of an Impressive portfolio of leading hotels within the South West of England

Salary from £38k + Incentives & Benefits

Responsibilities

  • Ensuring the smooth day to day running of the Spa & Leisure facilities.
  • Continually surpassing guest's expectations and leading the team to deliver outstanding guest comfort and seamless attention to detail.
  • Developing and managing a dedicated Spa team, encouraging personal progression and identifying training needs and opportunities.
  • Contributing to budget management, stock control and monitoring and reporting on the Spa's financial performance, to include treatments, retail, F&B and memberships.
  • Ensuring that the agreed wage percentage remains within budget.
  • Collating guest feedback to enable the proposition of opportunities and continued development of both the guest offering and exceeding expectations.
  • Working closely with the Sales & Marketing team to create effective sales campaigns and ROI's across all Spa & Leisure channels.

The Person

  • A genuine passion for health and well-being.
  • Previous experience managing a luxury Spa.
  • The ability to recruit, motivate, support and train the Spa team.
  • The motivation to continually exceed guest expectations and develop The Spa offering.
  • NVQ 2 & 3 Qualified

If you would be interested in discussing in more detail, and for more information, send your CV today!